• Service Sales Person

    Job Locations US-TX-San Antonio
    Job ID 2018-1137
  • Overview

    Summary: Responsible for contacting and developing relationships with customers to increase equipment service and overall market share.


    Essential Duties and Responsibilities include the following. Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.


    • Plan and perform outside sales calls to promote equipment service.
    • Quote new and used equipment to truck and trailer dealers, leasing companies and end users.
    • Prioritize and monitor installations and keep customers informed on progress.
    • Develop a strong customer base.
    • Handle with efficiency, customer concerns and any service issues.
    • Write orders and install instructions, order equipment, deliver invoices, pick up and deliver trucks and collect money from customers.         
    • Maintain a strong, personal commitment to the safety culture.
    • All other duties as assigned.  



    To perform the job successfully, an individual should demonstrate the following competencies:


    • Shows excellent interpersonal skills through listening, understanding and responding to the questions and needs of customers.
    • Supports the team’s efforts to succeed by motivating staff to achieve production goals and prioritizing and planning work activities.
    • Contributes to a positive team environment by leading by example through commitment, respect and communication.
    • Demonstrates quality work through accuracy, thoroughness and attention to detail of own work and evaluating the work of other staff.
    • Exhibits efficiency in problem solving skills and trouble shooting by identifying and resolving problems in a timely manner to ensure deadlines are met.
    • Strives to continuously build knowledge and skills and share expertise with others.
    • Commitment to a standard of excellence in customer service.
    • Shows adaptability by effectively responding to frequent change, delays, or unexpected events.

    • Exhibits superior dependability by consistently arriving to work on time and as scheduled.
    • Demonstrates professionalism by acting with integrity, high moral standards and accountability.
    • Shows organizational support by consistently following policy and procedures.


    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.                           


    • Prefer candidates with a BA/BS in Business Administration, Marketing or related degree; or four to ten years related experience and/or training in relevant industry; or equivalent combination of education and experience, required.             
    • Sales experience in natural gas engine or compression, or process and instrumentation industry is preferred.
    • Strong presentation skills with the ability to communicate in a clear and concise manner.
    • Ability to communicate effectively with others using the spoken and written word.
    • Ability to get along well with a variety of personalities and individuals.
    • Ability to focus on a goal and obtain a pre-determined result.
    • Ability to effectively build relationships with customers and co-workers.
    • Ability to persuade a group of people to work toward a goal.
    • Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).


    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Ability to lift up to 25lbs.
    • Ability to sit for long periods of time.
    • Work in air conditioned office, outside and workshop.
    • Will be required on occasion to work more than 8 hours on one shift.
    • Requires occasional bending, stooping, lifting and carrying.
    • Reaching or handling with arms, hands and fingers.
    • Manual dexterity sufficient to work with fingers (i.e. frequent typing)
    • Normal vision with or without corrective lenses.


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